At Masala Lounge and Grill, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, and payment information when you make a reservation, place an order, or contact us.

1.2. Usage Data: We may collect information about your interactions with our website, such as your IP address, browser type, pages visited, and the date and time of your visit. This data helps us improve our website and services.

2. How We Use Your Information

2.1. To Provide and Manage Services: We use your personal information to process reservations and orders, respond to inquiries, and provide you with our services.

2.2. To Improve Our Services: We may use your information to understand how our services are being used and to enhance and personalize your experience.

2.3. Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials and updates about our services. You can opt out of receiving these communications at any time.

2.4. Compliance with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Information Sharing and Disclosure

3.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and providing our services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

3.2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

5.1. Access and Update: You have the right to access and update your personal information. You can do so by contacting us using the information provided below.

5.2. Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.

5.3. Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but doing so may affect the availability and functionality of our website.

6. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Masala Lounge and Grill
1249 11 Ave SW, Calgary, AB T3C 0M4
Phone: (825) 540-1627
Email: calgary@masalaloungeandgrill.ca

By using our services, you acknowledge that you have read and understand this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.